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Training New Store

In the midst of social distancing, Zaxby's Franchising, LLC needed to training new and existing store owners from home. While at Zaxby's, I was tasked with designing and developing virtual and in-person learning for company-wide procedures through on-site assessments and analytics. Responsibilities included: visiting store locations to identify inefficiencies, hosting virtual lessons via Zoom, converting printed procedures to videos, LMS management, and create 3d renderings.

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Food & Beverage

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Storytelling

In 2021, Zaxby’s integrated a new software called Net-Chef into their store operates to record inventory. To train the staff, I created a series of videos to show the importance of the software as well as how to operate it’s functions. This was all made possible through creative storytelling.